FAQ

OzSpurs is the Official Australian Tottenham Hotspur Supporters Club, established in 2001 to unite Spurs fans across Australia.

OzSpurs was created out of frustration over the lack of live Spurs coverage in Australia and the absence of a central place for fans to gather and support the team.

You can join for as little as $10 per season. Visit the Membership page for details.

No. All Spurs fans are welcome at OzSpurs events and local Chapter gatherings.

• Online Membership – All benefits, no physical pack.
• Regular Membership – Includes seasonal Membership Pack.
• Junior Membership – For fans under 15; includes a kids’ pack.

• Priority access to Tottenham Hotspur tickets
• Discounts on merchandise and events
• Connection to local Chapters and national events
• Membership Packs (for Regular and Junior members)

Freshly designed OzSpurs merchandise and exclusive gear. (Note: Not included with Online Membership.)

Distribution begins in early August each season.

Immediately upon joining.

The CRN (Client Reference Number) helps the club track membership numbers for ticketing, guest access, and support. Learn how to get a CRN here.

No. OzSpurs is also about shared experiences, exclusive events, and community.

OzSpurs has Chapters in major cities including Adelaide, Brisbane, Cairns, Canberra, Central Coast, Darwin, Gold Coast, Melbourne, Mornington Peninsula, Newcastle, Perth, Sydney, Tasmania and Wollongong. Fans meet at local pubs to watch matches.

Kick-off times vary from 9pm to 7am depending on the UK schedule. A 3pm UK Saturday match usually kicks off at 2am AEST, depending on Daylight Savings.

Yes! Follow OzSpurs on Facebook, X (Twitter), and Instagram for updates and interactions.

Yes. Join the OzSpurs Facebook group or engage on the website—especially handy for late-night games. Alternatively, there are Facebook groups for each chapter: Adelaide, Brisbane, Cairns, Canberra, Central Coast, Darwin, Gold Coast, Melbourne, Mornington Peninsula, Newcastle, Perth, Sydney, Tasmania and Wollongong.

Absolutely. OzSpurs welcomes visitors and new residents to join local events and meetups.

Yes! OzSpurs proudly welcomes locals, migrants, and travelers—anyone who loves Spurs.

Applicants must be OzSpurs members and paid One Hotspur members (not One Hotspur Connect).

Applications windows are open between July and February each seaon. Deadlines vary so, please check the Ticket Application page for details.

Members are able to apply for:
- Prermier League home matches
- European home matches (but with very short notice, two days or less)

Unfortunately we are unable to submit applications for:
- Premier League and European away matches
- Domestic cup matches.

Yes, you can select multiple matches in one application.

Yes, but they must:
- Be in your One Hotspur network
- Hold a paid One Hotspur membership and have a valid CRN

Visit the Ticket Application to Apply, then:
1. Select your desired match(es)
2. Add all applicants
3. Choose your seating block
4. Enter CRNs
5. Submit your application

OzSpurs forwards your application to Tottenham Hotspur FC. The lead booker will receive an email if successful.

You'll be contacted before tickets go on sale to all One Hotspur members. It may take several weeks.

• Block 251 (South Lower): Safe standing, adults only
• Block 423 (North Mid): Adult, Senior & Junior options

Only during the general One Hotspur Members sale. Seat availability is subject to change.

Matches are grouped as: - Category A - Category B - Category C Please consult the Ticket Application page for Category Pricing.

Please consult the Ticket Application page for application deadlines.

The lead booker will be informed by email once the club confirms the application.

Several weeks, based on Tottenham Hotspur’s processing schedule.

No. Each store offers a different range of merchandise. Items sold in the OzSpurs Shop are not available in the OzSpurs Drop Ship Store @ The Print Bar, and vice versa.

• OzSpurs Shop: Items are pre-purchased by OzSpurs and shipped from our own stock, which generally means quicker dispatch but limited quantities.
• OzSpurs Drop Ship Store @ The Print Bar: Items are printed only after you place your order, offering a wider range of products but with longer production times.

• OzSpurs Shop: Yes, OzSpurs members receive discounts on eligible items purchased through the OzSpurs Shop.
• OzSpurs Drop Ship Store @ The Print Bar: Membership discounts do apply to items purchased via the OzSpurs Drop Ship Store @ The Print Bar, a code is supplied to you when you purchase your membership but will need to be manually entered. It is not automatically applied and cannot be applied retrospectively.

• OzSpurs Shop: Orders take around 5 business days to be dispatched.
• OzSpurs Drop Ship Store @ The Print Bar: Orders typically take up to 14 days from ordering to dispatch. Production time varies depending on the product and printing method.

Orders placed in the OzSpurs Shop and the OzSpurs Drop Ship Store @ The Print Bar are processed separately and cannot be combined into a single shipment.

• OzSpurs Shop: Yes, a quote for international shipping can be provided, please email [email protected] for more details.
• OzSpurs Drop Ship Store @ The Print Bar: Yes. International shipping is available, with delivery times varying by destination.

• OzSpurs Shop: Postage is via Australia Post and typically takes around 1-7 business days for regular shipping and 1-4 for express shipping.
• OzSpurs Drop Ship Store @ The Print Bar: Delivery time equals production time plus shipping. Within Australia, this is typically production time plus 2–7 business days (regular shipping) or production time plus 1 business day (express shipping).

• OzSpurs Shop: Prices are set by Australia Post and vary depending of volume and weight.
• OzSpurs Drop Ship Store @ The Print Bar: Shipping costs are set by The Print Bar. Shipping costs are weight-based, so you only pay for what's required. Express and international rates are higher. For full details, see The Print Bar shipping FAQs: https://theprintbar.com/help/shipping-ordering-faq

• OzSpurs Shop: Australia Post tracking details are added to your order and will also be provided to you via the email against your account.
• OzSpurs Drop Ship Store @ The Print Bar: Order status can be viewed by logging into your Print Bar account and checking the dashboard. Once your item is printed and shipped, a tracking number is emailed to you by The Print Bar (usually the evening it ships).

• OzSpurs Shop: Local pickup for some items is available only for Sydney and Melbourne at match-day meetups. Contact the respective Sydney or Melbourne Organiser to arrange this.
• OzSpurs Drop Ship Store @ The Print Bar: Local pickup is available from Brisbane or Melbourne. Orders are usually ready within 7–21 days.

• OzSpurs Shop: Returns can be accepted, at your own cost for return items. Please speak to our merchandise team if you have any issues, email [email protected].
• OzSpurs Drop Ship Store @ The Print Bar: Because items are made to order, returns are generally only accepted for faulty or incorrect items. Change-of-mind returns are not typically available.

• OzSpurs Shop: Please contact our merchandise team to arrange a replacement, email [email protected]. If damage, please try to supply a photo.
• OzSpurs Drop Ship Store @ The Print Bar: Contact support with photos of the issue. The Print Bar will assess the claim and arrange a reprint or refund if appropriate. See The Print Bar FAQs: https://theprintbar.com/help/returns-faq

• OzSpurs Shop: Any special care instructions will be supplied with the item if needed.
• OzSpurs Drop Ship Store @ The Print Bar: Wash garments inside-out in cold water, use mild detergent, avoid bleach and fabric softeners, and avoid ironing directly over printed areas. Full guidelines: https://theprintbar.com/help/print-care-faq

• OzSpurs Shop: Please contact our merchandise team to follow up on delivery, email [email protected].
• OzSpurs Drop Ship Store @ The Print Bar: Delays may occur due to production or courier issues. Tracking details should be checked first, then contact OzSpurs or The Print Bar if delays are significant.

• OzSpurs Shop: Please contact our merchandise team to follow up on delivery, email [email protected].
• OzSpurs Drop Ship Store @ The Print Bar: You may contact OzSpurs or The Print Bar directly via their contact page: https://theprintbar.com/contact